terms of hire

  1. We ask for a non-refundable deposit of £150 which will confirm your reservation of Otis.

  2. It is your responsibility to ensure booking form details are fully completed & accurate. South Coast Vintage will not be held responsible for missed collections or connections owing to inaccurate information such as a wrong post code. The Booking Form must be approved at least 2 weeks prior to the wedding day. Changes within 2 weeks of the wedding day may not be possible. However, if acceptable, the changes will incur an additional admin charge.

  3. When you make your booking you will choose a package or receive an individual quote. Anything over and above the time quoted will be charged at £40 per hour. You may decide to do this if you want Otis in your wedding photos.

  4. Full payment must be made one calendar month before the date of the hire. Failure to do so may result in cancellation of the hire.

  5. The quotes we send you are valid for 7 days. Any additional changes to your requirements such as an additional journey or changes on the day may incur further charges, including additional trips to/from the ceremony. As standard we can include up to 2 trips to the ceremony as long as the distance is less than 3 miles, however a longer trip or more than 2 trips will incur additional charges.

  6. Cancellations are rare but they sometimes happen. If you do need to cancel your booking, we will need to have your cancellation in writing no longer than one calendar month prior to the planned date of hire. Failure to do so may result in the hirer being asked to pay the full outstanding amount.

  7. We have a non-refundable deposit policy. However, under exceptional circumstances we may refund part of your deposit but this is at our discretion. 

  8. We will supply a partial refund (minus deposit) if your booking has been paid in full and is cancelled with more than 30 days' notice of your Wedding Day. You must allow for 30 working days to receive your refund.

  9. If we receive a cancellation with less than 30 days notice and the booking has been paid in full, we will not offer a refund. If your booking has not been paid for and is cancelled within 30 days of your wedding, we may pursue payment to cover our costs and business loss.

  10. We reserve the right to charge the hirer a minimum of £120 for any breakages or spillages incurred to the vehicle(s) while under hire. In the event of body or paint damage to the vehicle(s) due to negligence by the hirer or hirer’s party, the hirer is liable for all repairs.

  11. We make every effort to maintain our vehicle to the highest standard thus ensuring it is as reliable as possible, however, as anyone who knows about classic VWs will know, they can have a mind of their own. South Coast Vintage is unable to take responsibility for unforeseen conditions or circumstances which may result in a delay, cancellation or change of vehicle. These conditions include but are not limited to weather conditions, mechanical/electrical breakdown or restricted access. If a vehicle breaks down before the ceremony, every effort will be made for the immediate repair to the vehicle so that the journey can continue, or where possible the hirer will be transferred to another vehicle (not necessarily a VW) so that the journey can continue. South Coast Vintage will cover any reasonable additional costs incurred. If onward transportation is not possible to arrange, a full refund will be given.

  12. If a vehicle breaks down after the ceremony, no refund will be given although we will do everything possible to make sure the bride and groom find transportation to the reception, covering any costs incurred for the hire of another vehicle.

  13. We cannot be held responsible for traffic congestion which may lead to late or missed connections en route to your destination. Although Otis is from the 60s, we do use Sat Nav to ensure we get you to your destination. No refund will be given for missed or late connections.

  14. There is a strict no smoking policy in the vehicle at all times.

  15. We will accept no responsibility for any loss or damage to personal property or luggage while using our vehicle.

  16. We cannot be held responsible for any injuries caused through accidents, be it our fault or a third party incident.

  17. We sometimes like to take photographs on the wedding day of our vehicles, bridal party and guests. We may use these on our website and for our marketing material. If you prefer us not to, please advise us when you confirm your booking.

  18. South Coast Vintage reserves the right to cancel a booking.


East Sussex

United Kingdom

Tel: +44 7788 286 466

Email: info@southcoastvintage.co.uk

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